Also will not turn off and on when the wind blows fire goes out and releases gas.
Gas fireplace shuts off by itself.
The butane lighter is located near the center of the gas logs.
The first time it happened i thought something was wrong with my fireplace.
Once you are done with that you need to put the key back into the keyhole if you want to adjust.
We ll set the remote to act as a thermostat over the winter and then in the summer.
So far it has turned out that a water pipe in the street freezes and breaks water gets into the gas line and weakens the gas.
Amanda on february 18 2020.
To ensure complete satisfaction of your heat glo fireplace we ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times.
Gas fireplace shuts off and pilot goes out.
Empire vent free burner model vfxi 24 1 purchased in 2012.
When i remove the logs it operates longer for about two hours before it shuts down.
I have the same problem with my gas fireplace.
Takes about 6 try s what part do i need.
It has an intermittent pilot which start by remote control.
We often have that problem in the showroom over the summer particularly with units we don t turn on very often.
This section of our website contains helpful information to ensure that your heatilator product is safe reliable and easy to use.
We want you to be very satisfied with your heatilator hearth product.
And if you can get your fireplace going but it keeps turning itself off suddenly check to see if you ve left it set in thermostatic mode.
To start the flame you need to press the trigger that is on the lighter.
The downstairs was ok but after being on for about half an hour turned off by itself inclu.
It has been shutting itself off after a minute then turning itself back on repeatedly for over a year.
There are multiple things that could be going on.
The first thing you need to do it call a hearth professional and have the unit serviced.
My issue is the unit starts the pilot and the burner works fine for about a minute then shuts down but the pilot remains lit until i turn it off from the remote.
You could be dealing with a bad thermo couple thermo pile.
After that you need to insert the butane lighter into the gas tube.
Whenever the temperate drops below 20 degrees outside the pilot goes out.